PandoraNASYou can request deletion without installing or signing in to the app. Email KristalZic@hotmail.com with the subject “PandoraNAS account/data deletion”. Include your archive login or display name, a safe way to contact you, and whether you want the entire account or specified data removed. Do not send your password, invitation, device private key or identity documents. The operator will verify the request using an existing trusted family contact.
Inside the app, open Profile → Privacy and account → Request account or data deletion. You can review and edit the request before submitting it to the home server. The app shows a request identifier only after the server confirms receipt. If the server does not support this feature or is offline, use the displayed email address. Opening an email draft does not send it; send it yourself in your email app.
What the request covers
Ask the operator to stop access and remove the app account, login/password record, registered devices and associated personal data, including personal files and relevant stored requests/metadata, as appropriate. You may instead request only particular files or a copy/correction of data. The operator assesses shared family files, records needed for security or legal obligations, and existing backups separately, and tells you what is retained, why, and for how long. The current system does not automatically expire these records or backups. Agree on handling and completion dates with the operator; do not treat a request receipt as completion.
What you can do yourself
Remove a file by moving it to Trash and then using permanent deletion where you have permission. Shared-area permanent deletion is controlled by the administrator. Clear Android app storage or uninstall to remove private local caches/settings and device key. This does not delete the server account/files. Originals selected for upload remain on your phone. Copies saved or opened elsewhere and other members' independent copies must be considered separately.
Follow-up
Contact KristalZic@hotmail.com with the request identifier if available. A revoked device or deactivated account only stops access; it is not sufficient proof of deletion. The operator must confirm which live data and backup copies were removed and explain any retention.